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"Open In New Window" Does Not Work in Internet Explorer

Last reviewed: May 18, 1998
Article ID: Q180176

The information in this article applies to:
  • Microsoft Internet Explorer versions 4.0, 4.01 for Windows 95

SYMPTOMS

When you right-click a Web address on a Web page and then click Open In New Window, the Web page may not be opened in a new window.

When you click a link on a Web page that uses scripting to open a new window, the new window may not be opened, or you may receive the following error message:

   Internet Explorer Script Error

   An error has occurred in the script on this page.

   Line:
   Char:
   Error:  No such interface supported
   Code:   0

   Do you want to continue running scripts on this page?

CAUSE

This issue can occur if either of the following conditions exists:

  • You install a program that does not properly register interfaces in the following registry key:
          HKEY_CLASSES_ROOT\Interface
    
  • You uninstall Microsoft Visual Basic 5.0 after you use it to create a program that uses the Webbrowser control provided by the Shdocvw.dll file.

STATUS

This problem no longer occurs in Internet Explorer 4.01 Service Pack 1. To obtain Internet Explorer 4.01 Service Pack 1, please visit the following Microsoft Web site:

   www.microsoft.com/ie/

RESOLUTION

To resolve this issue, follow these steps:

  1. Click Start, and then click Run.
  2. In the Open box, type the following line:
          regsvr32 actxprxy.dll
    
  3. Click OK, and then click OK again when you receive the following message:
          DllRegisterServer in actxprxy.dll succeeded.
    
  4. Click Start, and then click Run.
  5. In the Open box, type the following line:
          regsvr32 shdocvw.dll
    
  6. Click OK, and then click OK again when you receive the following message:
          DllRegisterServer in shdocvw.dll succeeded.
    
  7. Shut down and restart your computer.